Zulpadli
65 H. Agus salim Street
Tanjungkarang Barat, Bandarlampung, CT 95135
June 30, 2013
Customer
Service
Cool Sports,
LLC
8423 Green
Terrace Road street
Kotabaru, Bandar
lampung, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item
#6542951) from your website on June 21 2013. I received the order on June 26
2013. Unfortunately, when I opened it, I saw that the cleats were used. The
cleats had dirt all over it and there was a small tear in front of the part
where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my
account for the amount charged for my cleats; I have already went out and
bought a new pair of cleats at my local sporting goods store so sending another
would result in me having two pairs of the same cleats.
Thank you for taking the time to read this letter. I have
been a satisfied customer of your company for many years and this is the first
time I have encountered a problem. If you need to contact me, you can reach me
at 085788958193
Yours truly,
|
Zulpadli
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